Shipping policy

  • Shipping Areas: We only offer shipping within the United States.
  • Free shipping conditions: Products sold in our store have free shipping within the United States.
  • Order Placement and Production Time:

Upon placing an order, we will require 1 business days to process and prepare your merchandise.

If you need to custom your brand on the product, we will require 2 business days to process and prepare your merchandise.

*Please note that weekends and public holidays are not included in the production time.

Shipping Time

The shipping time takes 5-8 business days for delivery.

Please note that shipping time may be subject to weather conditions, transportation company constraints, and other uncontrollable factors. The actually arrive time may be earlier or later. Please allow enough time to order in advance according to your situation.

Shipping Method

We will select the most suitable shipping method for your order and destination to ensure the safe delivery of your merchandise. Shipping methods may include land, air, or sea transportation, depending on your location and order characteristics.

Order Tracking

You can obtain the latest information about your order through our customer service team, please email at support@fexadon.com

Confirmation of Receipt

Please ensure that you provide an accurate and complete shipping address. Upon receiving the package, please inspect the merchandise promptly for completeness and condition.

If you discover any damage to the package or any quality issues with the merchandise, please contact our customer service team at support@fexadon.com